Privacy Policy

This privacy policy sets out how T&C Smart Repairs uses and protects any information that you provide when you use this website. T&C Smart Repairs is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

T&C Smart Repairs may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25/11/2025.

What We Collect

We may collect the following information:

First and last name
Contact information including email address and phone numbers
Demographic information such as postcode
Information that you provide when you communicate with us by any means

What We Do With The Information We Gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping
Improving our products and services
Sending promotional emails using the email address you provided
Contacting you for market research by email or telephone
Customising the website according to your interests

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links To Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

Controlling Your Personal Information

Under data protection law, you have rights including:

Right of access: Request copies of your personal information
Right to rectification: Correct inaccurate or incomplete data
Right to erasure: Ask us to delete your data in certain cases
Right to restrict processing: Ask us to limit how we use your data
Right to object: Object to our use of your data (e.g., marketing)
Right to data portability: Request transfer of your data to another organisation

You are not required to pay any charge for exercising your rights. We have one month to respond. Contact us at hello@tcsmartrepairs.co.uk to make a request.

How Long We Keep Your Data

We only keep your data for as long as necessary to fulfil the purpose it was collected for. This may include satisfying legal, tax, or regulatory requirements, or for the handling of complaints or potential legal claims.

If you believe any information we hold is incorrect or incomplete, please email us and we will correct it promptly.